Effective Date: 11-08-2026
Gadget Wave is committed to delivering orders safely and efficiently across our available delivery locations.
1. Available Delivery
We currently offer delivery within Bangladesh through our selected delivery/courier partners.
Delivery availability may vary depending on the customer’s location and the type of order.
2. Order Confirmation
After an order is placed, Gadget Wave may contact the customer by phone, SMS, WhatsApp, or another available communication method to confirm the order and delivery information.
To avoid delivery problems, customers are responsible for providing accurate:
- Name
- Phone number
- Delivery address
- Area/district information
- Any necessary delivery instructions
3. Cash on Delivery
Gadget Wave may offer Cash on Delivery (COD) for eligible orders and locations.
For COD orders, the customer must pay the applicable amount to the delivery partner when the order is delivered.
Some products, locations, or special orders may require partial or full advance payment.
4. Advance Payment
For certain orders, products, locations, promotional offers, or special circumstances, Gadget Wave may require partial or full payment before dispatch.
The customer will be informed of any advance payment requirement before the order is processed.
5. Delivery Time
Estimated delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Traffic and transportation conditions
- Product availability
- Unexpected logistical circumstances
The estimated delivery time communicated at the time of ordering is an estimate and should not be considered an absolute guarantee.
Estimated delivery time: 2–5 business days
6. Delivery Charges
Delivery charges, where applicable, will be communicated to the customer before order confirmation or displayed during checkout.
Free delivery may be offered for selected products, campaigns, locations, or order values.
7. Delayed Delivery
Although we work with our delivery partners to provide timely delivery, delays may occasionally occur due to circumstances outside Gadget Wave’s direct control.
If a delivery is delayed, we will make reasonable efforts to assist the customer in tracking or resolving the issue.
8. Failed Delivery
A delivery may fail when:
- The customer provides an incorrect address or phone number.
- The customer cannot be reached.
- The customer refuses or repeatedly misses delivery.
- The delivery location is inaccessible.
- The customer does not complete a required payment or confirmation.
Additional delivery charges may apply if an order needs to be re-dispatched due to circumstances caused by the customer.
9. Inspecting Your Order
Customers are encouraged to check the package and product as soon as reasonably possible after receiving the order.
If you receive a damaged, incorrect, or defective product, please contact Gadget Wave within 3 days and provide clear photos or videos where applicable.
10. Delivery Partner
Gadget Wave may use third-party courier and logistics providers to deliver orders.
Once an order has been handed over to the delivery partner, certain aspects of transportation are outside Gadget Wave’s direct control. However, we will make reasonable efforts to assist customers with delivery-related issues.
11. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
- Gadget Wave
- Email: gadgetwaveltd@gmail.com
- Phone/WhatsApp: +8801 603-968071
- Website: https://gadgetwaveltd.com/